Archive for November, 2009

Changing Behavior • November 24th, 2009

One of the main topics discussed at the IXDA Interaction09 conference was, how to change complicated stuff. Marc Rettig, lead an hour long session on the topic. He tried to establish how to make a change, the new normal. In summary, he basically made these two points:

“Work of change is social. Deliberatly plan to be social and nurture that.”

“Relationships are more important than the things themselves.”

Finding ways of creating those relationships is not easy work. Especially, when the change that you’re trying to make, is more difficult than the alternative. In the video above, the designers use fun in order to change people’s behavior. The fun of using the stairs, creates a relationship between the task and the individual, bridging the gap of difficulty.

When creating solutions for professional business clients, do not overlook the power of making things fun. While on the surface it may be viewed as childish, or unprofessional, making something a game may be able the achieve the result you’re after.

Utilities Assistant • November 20th, 2009

I was playing around with Google Sky, and it inspired me for another application idea. One of the biggest problems with digging holes around your property, is knowing where the utility lines are. Best case, you’ll simply uncover something you shouldn’t, and worst case you’ll damage it. What if, rather than calling a utility company and playing them X amounts of dollars to mark your yard, you could simply buy a phone application that would plot it out for you.

Imagine a Google Sky map application, that instead of showing you star constellations, would instead show you the gas, electric, and water lines running under the soil in your yard. You could simply launch the app, stand in your back yard, and march around until you find that appropriate place to plant your new fruit tree, without cutting power off to your house.

Usability Testing • November 18th, 2009

Handbook of Usability Testing, By: Jeffrey RubinWhen I started looking for information on how to perform usability tests, this book was the most recommended. After reading through the book, I have to agree that this book is excellent at covering all aspects you’ll need to get started.

I when through about every iteration of usability testing that Jeffrey Rubin suggested. I started with being in the room, with others watching. Then I moved everyone out of the room, and had them watch remotely. Finally, I removed even myself, and performed the entire test remotely from my office. To accomplish this, I used an Axis ethernet camera to watch the participant, VNC to remotely watch the participant’s screen, Camtasia Studio to record the session and screen, and a flash application to provide scenarios and log time.

While this book will get you started, it doesn’t teach you everything. You can only learn the rest through studies in statistics, psychology, and experience. When it comes to usability testing and reliable results, everything becomes a factor: Did I assist too much? Was my voice too threatening? Was my scenario ill written? Was the participant having a bad day? Does the participant truly match my target audience?

But, you can worry about the accuracy after you learn the process. Start with this book. You won’t be sorry. No matter how bad you perform a usability test, you’re bound to learn something of value that will make it all worth while.

Elements of Design • November 17th, 2009

Elements of Design, By: Gail Greet HannahRowena Reed Kostellow, was a design educator at the Pratt Institute. Her and her husband pioneered a comprehensive program in industrial design. This book is part history, part biography, and part instructional of Mrs. Kostellow life and design process.

People like Mrs. Kostellow amaze me. The live in a world of aesthetics. They find the beauty in things as the utmost importance. They can spend all day analyzing the particulars of a bend of wire, and only quit because they’re too tired to continue.

I found this book entertaining from a history aspect, inspirational from a biography aspect, and educational from a instructional aspect. You only read about half of this book. The rest is a series of projects to perform in analyzing objects in the third dimension. There’s plenty in this book to take away. There’s also hours of activities to be performed and reviewed. Whether or not you’re working in three dimensional design, this book still provides valuable lessons and exercises in design thinking.

Slide:ology • November 16th, 2009

Slide:ology, By: Nancy DuarteFor those of you who don’t know who Nancy Duarte, or Duarte Design as a company is, look no further than the Oscar Award winning movie, An Inconvenient Truth. The creators of that impactful, and powerful presentation where those of Duarte Design.

I learned about Nancy Duarte’s book from Presentation Zen. I have to say the there are a lot of parallels between Garr Reynolds’ book and this one. They both cover slide design, development, story, etc.

There are two aspects I really liked about Nancy Duarte’s book. First, I really like the several pages of slide visualization concepts found toward the beginning of the book. The second, was the part about templates. I despise templates, because they promote a person to use Power Point to build your presentation. But, as Nancy points out, if you build a template that depicts all the different slide types that should be used, you’ll help create a more uniform and professional presentation.

Worth the money, the time, and has been a great source of reference for me.

Sketching UX • November 15th, 2009

Sketching User Experience, By: Bill BuxtonThis is the first book on user experience that I have not liked. I’m sorry Bill Buxton, but however gifted you are in design, you are not a writer, and a horrible presenter. Rather than buy this book, I would recommend you stroll on down to your local library and simply browse this book. There’s good information here, but nothing you can’t glean in a single afternoon.

One point Buxton really tries to drive home, is that not everyone is a designer. That if you don’t get “design,” you can’t be part of our little club.

While I agree that being a designer does take a certain person, I think it’s wrong to not invite more people into the discussion. As Buxton himself so aptly points out, “design is compromise.” And, making the design process this great intangible, will only alienable the very people who’s feedback and cooperation to so desperately need.

What I did like about this book was Buxton’s views on sketching. I like the sketch iterations that he discussed. That it is important to leave certain designs in a state of “incompleteness.” If designs that you’re working on looks too well thought out, it can prevent further discussion.

Again, don’t buy this book. Borrow it, read it at your local library, whatever. Once you’re done with it, you won’t find yourself desiring to read it again.

The Simplicity Shift • November 10th, 2009

The Simplicity Shift, By: Scott JensonTowards the end of watching a terrible Bill Buxton prestation video on youtube, I heard him mention this book. As the completely impressionable person that I am, I immediately went to Amazon.com and bought it. It is well worth the money and time.

The book is short. If you wanted, you could read it in a weekend. But that doesn’t mean there is lack of content. The ideas expressed in this book are dense, and well thought out. I actually read it quite slow. Reading a few pages, then chewing on reach concept, and thinking of how each applied to my current work environment.

The book is actually written for company managers. An interaction design manifesto, that’s short – sweet – and persuasive, as a way to try and get management behind the idea and process of design. Each topic is reinforced with anecdotes from the authors life.

One thing that frustrated me with the book, was Scott’s first design break. He redesigns his microwave interface. Having been so angered over my own microwave interface, I planned to make a big long blog post about it’s redesign. I was bummed to find my original idea was not so original.

Whether you’re an interaction designer, or a manager trying to figure out what all these design junkies and smoking, this book has been the best that I’ve read, to put it all in something quickly digestible.

Happy Interface Day! • November 9th, 2009

What? You didn’t get the memo?

Apparently, it was interface day on the web last weekend. There were three large announcements of different gestural interface concepts this weekend. I have to say, I like Microsoft’s, “Computer, make me a sandwich” approach the best. Check them all out!


Sony and Atracsys 3D Interface (via Engadget)


Wearable Gesture Interface Device (via ostatic)

microsoft_research
Natural User Interface Microsoft Research Project (via istartedsomething)

Bird Bander • November 5th, 2009

This application idea is one that I’ve been wishing I could do for quite some time. My mother happens to be part of a large bird migration study on lake Ontario, recently reported on Science Friday. Having gone bird banding many times, I can tell you that they are doing things practically in the stone age. Building a smartphone application to assist them with the banding process would be extremely helpful, but completely unprofitable.

The Bird Tag application I have in mind would help facilitate the entire process of bird banding. The application’s features could include:

  • Geo-tagging net locations. So you know where your bird nets currently are, as well as where you placed them last time you were out banding.
  • Net cataloging. Since you know where your nets are, and which net you caught a bird in, you could start building a map of where you’re most successful at netting birds.
  • Photographing and sizing. It would be great to build some kind of dock that a smartphone sits in, so that you can just photograph a bird’s wing, and the camera distance is all worked out to measure it.
  • Real-time data syncing. Currently, all records are hand written on paper, then mailed in to be data entered somewhere. Having data entered and transferred digitally would be a huge improvement to speed, and data accuracy.
  • Bird recognition. Facial recognition software could be used to figure out the type of bird your banding. Often, non-bird fanatics (like myself) assist in banding the birds. Helping them classify the birds would be a huge help, and free up the leader’s time.

The goal would be to find ways to assist and improve both the ease, and accuracy of bird banding data collection.

Usability Testing • November 4th, 2009

I came across this video while reading a question on the UXExchange. If you’ve never done usability testing for your product, I highly recommend watching it. This is a model example of “think out loud” usability testing of the Wizzgo website.

The goal in usability testing, if you’re not familiar with it, is to have a person perform some scenario while you watch. In the example above, they’re clearly asking the participant to try and find pricing on their site. You want them to “think out loud,” so you can gain insight as to what they’re thinking, and what they’re expecting. When doing many of these tests, you can start to draw correlations in the expectations of your audience. You can then cater your product’s functionality to meet them.

It’s always important to record these sessions. You want to be able to review them for things you missed. You also what to be able to review yourself, and see how your presence, or your assistance influenced the participant. They are likely using Morae, or some other similar software to record the test. I, myself, have done something similar on the cheap using Camtasia Studio, an Axis network camera, and VNC.